Do not operate the treadmill if the power cord or plug is damaged, or if the treadmill is not working properly. $22.80 $ 22. Since they replaced the controller card I have only been able to complete one workout. I received my X32i in mid june and today December 6th, the belt stopped working, I have done the pin reset twice now and still not working!!! iFit membership. A missing safety key, failed console display, wiring failure, faulty motor control board or bad drive motor will prevent the treadmill from starting even though the console display powers up. The console turns on but the belt or incline do not respond. Proform 5000 Console Buttons not working. Been over at FB part of the night, lots of other people have the same problem, control board. Where would I find the “paperclip” reset button you mentioned? (See TROUBLESHOOTING on page 22 if the treadmill is not working properly.) You are under warranty, how can they not be forced to do the install for you? However, your treadmill may fail to respond correctly when you change its incline. Remove the console key and unplug the treadmill to loosen the walking belt if it slows when in use. How To Do A Factory Reset On A NordicTrack Machine If your built-in console or the iFit Cardio app has stopped responding, or if your Wi-Fi connection is still poor after you have reset your router, a factory reset might be your solution. (See TROUBLESHOOTING on page 23 if the incline trainer is not working properly.) Omg what the hell, this happened to me today!!! And of course, their Support isn't available on weekends. Good luck it took 5 months to get mine repaired. I just don’t understand. We’re having the same problem. Stand in front of the machine with one foot on the floor and the other on the belt. I have the same model as you. Does anyone know if the new 2021 X32i have a newer circuit board than the ones that keep on breaking?Also are there any details on what the newer circuit board fixes? Add to Cart Warranty: ETA: 3 to 5 Business Days. My X32i worked 70 days before the controller card went out. Did the chat through myfitnesshelp.com instead of calling, after I was on hold forever (at least 45 minutes, I have a job!!). 15. Add me to the list. you would want to check the power going to the motor to be sure if it is the controller not sending the power or it is sending the power and the motor is bad. Just purchased in Sept. Never had any issues and would use it daily. More Buying Choices $18.01 (4 new offers) Nordictrack A2550 Treadmill Running Belt Model NTL091071. wtf, More posts from the nordictrack community. July 23. If anyone can offer my additional information as far as how to deal with the situation, I would greatly appreciate it. Machine is on a 20A circuit. NORDICTRACK dealer, call the telephone Do not use the treadmill in any commercial, number on the front cover of this manual, or rental, or institutional setting. $6.99 shipping. Can we please get a class action lawsuit going??? Troubleshooting involves putting on your inspector hat and taking a tour of the belt. First the workouts wouldn’t load and just try to buffer. In order to access your workouts, you’ll need the following: Android™ tablet or iPad®. Did the factory reset, still has same problem. The NordicTrack C 990 treadmill brings affordable workout equipment to combine with the latest fitness technology, all to be delivered to your home. iFIT is crap. The service rep said that this has been a known issue with these models. First run on treadmill, Sept 11. I'll update what happens. Well it happened. Went on a vacation for two weeks during the Holiday Break.