// When the user clicks anywhere outside of the modal, close it Quick update on my setup.Get started right away! [CDATA[ Press the Live View button on the app or trigger a motion event to view live video. Can Floodlight Cam operate on alternative power options such as a solar panel? Floodlight Cam will only use data when it’s activated by an event or when you access the camera or lights via the Ring app. It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share up to 60 days of video. What's going on?There's a burning smell or smoke coming from my Floodlight. // , Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies, What to do After the Theft of Your Ring Device, How Motion Detection Works on your Floodlight Cam, 140 degrees horizontal, 78 degrees vertical, Requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance, 11 in. What's going on?A Floodlight is not communicating with other lights. supportmodal.style.display = "none"; Wi-Fi Signals are not extending Bring the Spotlight Cam near a router and open the Ring app. // ]]> // (x), close the modal Ring highly recommends that you engage a licensed electrician for this. Is Floodlight Cam compatible with EU, UK, and Ireland voltages? Ring Floodlight Cam is a motion-activated HD security camera that includes two floodlights, remote-activated alarm and two-way audio with noise cancellation. Save on best-selling Ring products now. 2) Turn off Beam Forming. 1) Make sure the wifi channel setting for 2.4GHz is set to AUTO. I didn't get a motion alert when my Floodlight triggered. The Floodlight Wired has an ultra-bright motion-sensing smart dual-head floodlight. } Simply send a copy of the police report to theft@ring.com and we’ll ship you a replacement Floodlight Cam. Nine feet (three meters) off the ground is the optimal height to get the best range for the motion detector. I'm not in the United States, will my Floodlight Cam conform to local building and power requirements? Happy President's Day! // Get the element that closes the modal window.onclick = function(event) { Through the free Ring app, you can create a custom schedule for your floodlights. } // Get the modal The camera too can have its motion-sensing area customized through the Ring App and can cover up to three different zones. } I didn't get a motion alert when my Floodlight triggered. You have 30 days from the date you received your device(s) to request a full refund. Motion detection range can be adjusted from the Ring App. Download the Manual - Ring Floodlight Cam Ring products are designed for easy setup and use. With the app, you can control the lights, trigger the siren and zoom-in to focus on your most important areas. Do I have to have a Ring Video Doorbell to use Floodlight Cam? Yes. The Ring Floodlight Cam will make an excellent replacement for any existing floodlight. Basic: Under this plan, you'll be charged for each Ring camera. You’ll also learn some basic wiring techniques needed to install Floodlight Cam. var supportspan = document.getElementsByClassName("supportmodalclose")[0]; A Floodlight will not turn on. What's going on? // When the user clicks the button, open the modal With the motion detector parallel to the ground, Floodlight Cam optimized for detecting human-sized objects up to 30 feet (10 meters) away. // (x), close the modal Ring Floodlight Cam Pdf User Manuals. Only if you want it to. Check your Auto Shut Off control in your device controls in the Ring app. 82: 75459: February 12, 2021 Door view dead. What's going on? Page 12 Step 7 - Connect the power wires The white wire on Floodlight Cam is a neutral wire. Floodlight Cam easily connects with many popular smart devices and smart home hubs, including: Floodlight Cam comes with two types of motion detection. //Modal Support Center Tool How do I adjust the different detection zones for the lights? Check your motion sensitivity controls in the Ring app. Make sure your lights are properly Grouped together. I've done these setting changes, but still no love. Resetting a Ring Spotlight or Floodlight Cam to its factory default state will erase all its saved settings and preferences. Another light in the Group may be causing the malfunction. Check the following items: Click here to learn more about motion controls. To find the user manual for your Ring Floodlight Cam in your language, select it in the list below. Floodlight Cam can be mounted on a wall or ceiling. Yes. You'll want a 4-inch round waterproof junction box for use with Floodlight Cam. Once we receive back your product(s), you will be refunded the full amount of the returned devices to the original payment source used. // When the user clicks anywhere outside of the modal, close it Floodlight Cam is only compatible with 2.4 GHz frequencies. What's going on? If possible, try moving the lights closer together. What's going on? if (event.target == supportmodal) { Subscribe to my channel to show support and help me reach 1k subsRing was very helpful and did right by sending a replacement now its working fine. [CDATA[ supportmodal.style.display = "block"; // Get the button that opens the modal The ring spotlight cam is offline or the location is not set-up properly. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Does Floodlight Cam have a dusk-to-dawn feature? If you are looking for general information on Ring Smart Lighting, click here. Read honest and unbiased product reviews from our users. An outdoor motion-activated wired security camera with built-in floodlights. Armed with built-in lights and security sirens, Floodlight Cam and Spotlight Cam work around the clock to keep you connected and protected. What behavior is it supposed to exhibit? Everything you need (except a junction box) to install Floodlight Cam comes in the box. var supportbtn = document.getElementById("supportModalButton"); The Floodlight Cam packaging for other countries differs from our US packaging, and will include equipment that complies with all of the building and electrical requirements for your home countries. // ]]>. Hardwired Floodlight that shines light above driveways, sideyards and high-traffic areas when motion is detected. Yes. Yes. Or the battery is charged. // ]]>. We will be sending you an email shortly with instructions on how to change your password. Outdoor Cameras With Lights. Yes, Floodlight Cam is compatible with both Ring Chime and Chime Pro. What is Ring Floodlight Cam?What comes in the box?What are the specs of the Ring Floodlight Cam?I'm not in the United States, will my Floodlight Cam conform to local building and power requirements?Can Floodlight Cam operate on battery power?Can Floodlight Cam operate on alternative power options such as a solar panel?Is Floodlight Cam compatible with EU, UK, and Ireland voltages?What do I need to install Floodlight Cam?Can I install Floodlight Cam upside-down or horizontally?Can I install a junction box myself?How high should I install my Floodlight Cam?Why is Floodlight Cam set to 2.4 GHz instead of 5 GHz?Does Floodlight Cam have a dusk-to-dawn feature?Can I control the floodlights?Can I dim the floodlights?If I connect Floodlight Cam to a light switch, can I use the switch to turn on the lights?Do I have to have a Ring Video Doorbell to use Floodlight Cam?Is Floodlight Cam compatible with Ring Chime and Ring Chime Pro?Is Floodlight Cam compatible with smart home devices?How does motion detection work?How do I adjust the different detection zones for the lights?Does Floodlight Cam run 24-hours a day?Does Floodlight Cam use data all the time or just when it's activated?Does Floodlight Cam keep footage for later review?Are there plan options if I have more than one Ring product?Where can I order Floodlight Cam?Does Floodlight Cam have a warranty?What is Ring's refund policy?What if someone steals my Floodlight Cam? View online or download Ring Floodlight Cam Setup And Installation Manual, Installing And Setting Up Motion-activated camera and floodlights; App-controlled camera, lights and siren This will reboot the camera and keep the lights on for about a minute. Ring Integrations. The combination of these different customizable zones gives you complete control over the area you wish to cover with your Floodlight Cam. Yes. With Floodlight Cam you can see and hear any activity and speak with anyone in range of your Floodlight Cam. Floodlight Cam shines the lights and starts recording as soon as motion is detected. Check your connection to the house power. supportspan.onclick = function() { If Floodlight Cam doesn’t detect motion or isn’t activated with the app, it won’t use your data. For updated information, see our response to COVID-19. Why is Floodlight Cam set to 2.4 GHz instead of 5 GHz? Yes. If not, check the night setting in the Ring App. Check the small light on the back of the cam; if it is blinking rapidly there is a WiFi setup issue. Help protect your home with Ring Floodlight Cam. supportmodal.style.display = "none"; supportmodal.style.display = "none"; Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. Check your connection to the house power. Make sure the camera is powered up. Does Floodlight Cam keep footage for later review? Find helpful customer reviews and review ratings for Ring Floodlight Camera Motion-Activated HD Security Cam Two-Way Talk and Siren Alarm, White at Amazon.com. Updated September 10, 2019 to add reporting on a couple of new features that Ring … var supportbtn = document.getElementById("supportModalButton"); Ring Floodlight Cam Lights Not Coming On With motion The camera itself is working perfectly, I can turn on the lights via the app. Investigating - We're currently experiencing issues with logging into or loading the Ring app and/or Ring.com, as well as issues starting Live Views or connecting to live video from ding and motion events. What's wrong? Connect Floodlight Wired to the Ring Bridge to enable smart controls in the Ring App and sync with other Ring Smart Lights, Ring doorbells and cameras, and select Alexa-enabled devices. supportmodal.style.display = "block"; Check barriers between the lights that may be preventing RF communication. Call Ring Customer Support for assistance. No, your Floodlight Cam, like all Ring devices, can operate as a stand-alone unit. Because your Floodlight Cam will be mounted outside and far away from your router, this wider range will help eliminate interference and ensure that your Floodlight Cam always performs at its best. (28 cm. supportbtn.onclick = function() { Floodlight Cam gives you the option to manually control the lights with the free Ring app. I replaced my existing standard AC powered floodlight mounted under the eve of my garage with a Ring floodlight cam. This article will help you keep your Ring Floodlight working its best. Floodlight Cam has a built-in power adapter designed to support up to 240 volts. How high should I install my Floodlight Cam? Check the area around the lights. What's going on?A Floodlight is on and isn't responding to App control. security-camera. Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum. Is the device in a Group? What's going on? If you don't see this light, you may have a malfunctioning unit. No, although Ring is constantly working to introduce new products and features for our products, so stay tuned! There are several possibilities. Make sure your light is properly set up in the Ring App. You may have incorrectly set the time on the... Take yourself out of the equation. One or more Floodlights is flashing on and off. It's hardwired into house power and illuminates large areas with powerful adjustable lights. No. Can Floodlight Cam operate on battery power? Check your batteries. I finally figured it all out! Move the camera to a well lite area. Floodlight Cam $249.99 Take up to 12 months to pay with … Note: You will not receive any motion alerts until you set at least one motion zone. There's a burning smell or smoke coming from my Floodlight. The floodlight cam is designed to mount on a vertical surface out of the box, however, with a little adjustment it can be mounted on a horizontal surface such as under an eve. Does Floodlight Cam use data all the time or just when it's activated? No. If, for example, your garbage is collected at 7:15 AM every Tuesday, you can schedule your camera's motion detection notifications to turn off for that period. Take a peek at Ring Floodlight Cam and what it ships with. Yes. Camera Will Not Turn On. Can not complete the setup! ), Hook for hanging Floodlight Cam while wiring. Troubleshooting Issues with Ring Video Doorbell Pro This article will list out some of the most common issues that people face with their Ring Video Doorbell Pro along with links to … What are the specs of the Ring Floodlight Cam? Click here For more information on Ring's Limited Warranty and Theft Protection Plan. // When the user clicks the button, open the modal There are two Ring Protect Plan plan options for owners of more than one Ring product: For more information on Ring Protect Plan plans, check out Subscribing to Ring Protect Plan. supportspan.onclick = function() { How to Install Ring Floodlight Cam - Step 2: Wiring - YouTube Is the Alert option on for that Group? Ring Floodlight Cam is a motion-activated HD security camera that includes two floodlights, remote-activated alarm and two-way audio with noise cancellation. //Modal Support Center Tool Check the following items. Advanced motion detection: These sensors (which include human detection features) can be configured to only send you alerts when it detects people. Completing Setup if the Ring app says "Setup did not complete" A Floodlight is not communicating with other lights. You can use your light switch to turn the lights on by flipping the switch off, and then quickly on again. In order to support its robust array of features, Floodlight Cam needs to be hardwired into a standard junction box. If you already have an existing wall-mounted floodlight, you can easily install Floodlight Cam into the existing junction box using the mounting bracket we provide. Surround your home with smart security and stop crime before it happens. Call Ring Customer Support for assistance. Check your Auto Shut Off control in your device controls in the Ring app. What if someone steals my Floodlight Cam? Yes. 3) Good Luck to you, call Netgear. Is Floodlight Cam compatible with smart home devices? The bottom line: The Ring Floodlight Cam is a great product idea and has a TON of potential, but the Cam is NOT ready for prime time due to (1) poor video quality, (2) significant reliability problems, and (3) the numerous other bugs encountered. Friends keep asking me for a link. If there is still no video, you may need to replace the led lights. Security Cams. Secure them using the small end of … There may be something in the area (like a small animal) that is triggering your lights. I suspect a firmware update changed something and it may be related to light sensitivity. Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies, What to do After the Theft of Your Ring Device, Troubleshooting Guide for Ring Smart Lights Floodlight Wired. [CDATA[ supportmodal.style.display = "none"; Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum. If stolen, we will replace your floodlight Cam for free. Protect Plus: Under this plan, you'll only be charged a flat rate for an unlimited amount of Ring cameras. Video Doorbells. If you do not already have a junction box, one can be installed, however, Ring highly recommends that you engage a licensed electrician for this. Press and hold the reset button atop the camera for 30 seconds. supportbtn.onclick = function() { } x 17.8 cm. Check the device setting in your Ring app. To order, visit https://ring.com/floodlightcam. In addition, there are several articles on our website and in the Ring app that include videos to help you set up your Ring Floodlight Cam. Ring products are, however, designed to work together to create a "Ring of Security" around your home. If you want to get more general information on Ring Security Cameras, click here. Motion scheduling is a feature that allows you to disable motion alerts during a specific day and time. Is Floodlight Cam compatible with Ring Chime and Ring Chime Pro? What's wrong?One or more Floodlights is flashing on and off. If I connect Floodlight Cam to a light switch, can I use the switch to turn on the lights? What do I need to install Floodlight Cam? There are several possibilities. Camera is only 3 weeks old, purchased from Bunnings and was installed by a qualified licensed electrician There are several possibilities. The floodlights are divided up into three 90 degree zones that can be independently turned on or off and the distance adjusted to customize the area that will trigger the lights to turn on. For updated information, see our response to COVID-19. } A dimming option is not available at this time, but stay tuned for future updates! As long as Floodlight Cam is connected to a wifi network, you can control the lights from anywhere. var supportmodal = document.getElementById("supportModal"); } Ring Stick Up Cam Troubleshooting . // element that closes the modal A Floodlight is on and isn't responding to App control. if (event.target == supportmodal) { What's going on? Page 22: Connect The Power Connect the power wires Attach the live and neutral wires from your wall to the live and neutral wires on your Floodlight Cam. Ring’s systems and networks were not compromised. In this case, you should restart the setup procedure and when you get to this step look for a slowly pulsing light on your device. Turn off your lights immediately. What's going on? Floodlight Cam has a 1-year parts and lifetime theft protection. Interestingly as well, I have a RING DoorChime Pro and it too will not connect to the Nighthawk! That said, the Ring Floodlight Cam is brighter and has two high-power LEDs that enable you to light up specific areas of your garden. Take yourself out of the equation. The motion detection range of my lights seems pretty small. You may have them set too high for your layout. Note: As Floodlight Cam requires a junction box as well as wiring up live wires, it's highly recommended you hire a licensed electrician to install Floodlight Cam. However, to help prevent unauthorized access to your Ring account, we are protecting you by logging you out of all devices and disabling access to your Ring account until you change your password. 12: 1435: February 12, 2021 Ring and Google Home. Free Shipping! Check the following items in order: Click here for more information on wifi issues. [CDATA[ x 8.25 in. Passive infrared sensors: These are the sensors that control your floodlights and tend to be more sensitive to the heat of bodies passing through your yard. window.onclick = function(event) { Using the app you can schedule your lights to turn on at dusk and turn off at dawn, or you can create any other combinations to fit your personal schedule. x 21 cm. And you'll also get an alert on your phone and tablet to let you know that someone’s at your home. For safety and the proper operation of your Ring Floodlight Cam, the fixture must be properly grounded. Leave the area for 10 minutes to give the lights time to reset without you triggering them and then return and check the lights. Floodlight Cam easily replaces existing wired floodlights and connects to standard junction boxes. Click here for more information on Ring's theft policy. For safety and the proper operation of your Ring Floodlight Cam, the fixture must be properly earthed. The Ring Floodlight Cam offers crisp 1080p video, two-way audio, and works with other smart devices that support IFTTT, but you have to pay to … Ring makes some of the best outdoor home security cameras on the market, but with five models to choose from, the selection can be confusing. // Get the modal If the video quality of the camera is good near your router, you need to extend your Wi-Fi signal. var supportmodal = document.getElementById("supportModal"); You are responsible for covering the cost of return shipping. While the lights will automatically turn on at night as soon as Floodlight Cam detects motion, you can also use the app to manually turn the lights on or turn them off.