With the keyboard unplugged, hold down the ESC key. The mute button has dual functionality as well: naturally, a short key press (SKP) will mute/unmute the microphone, but a long key press will enable/disable the microphone's "Side Tone" feature. Inventory available, waiting for warehouse confirmation. The Corsair headset microphone doesn't pick up any sound If so, the issue may be caused by the latest iCUE software update coming into conflict with your Windows build. To help expedite returns and exchanges, please attach your purchase receipt, as well as a picture of your hardware serial number. Also waiting for back ordered items to be in stock. This will disconnect and then reconnect the battery. Hello! Hold down the power button until the headset turns on. 1. Step 1:  Perform a soft reset on the mouse Step 2:  Perform a clean reinstallation of Corsair Utility Engine. Return package opened at warehouse and entered into system. Waiting for payment, for Advanced RMA. Page 6 CHARGING 2 CORSAIR UTILITY ENGINE Using the CUE software will enable the full feature set of the CORSAIR VOID PRO RGB CHARGING WHILE POWER IS ON – “Play and Charge Mode”: Wireless Headset. Members. The recent update for iCue seems to have fixed this issue. 798. If your Windows build number is 1903 or later, it could be causing issues for the Corsair audio device drivers. Hold power button on the side of the headset until the dongle’s LED turns solid. Product Support. Toggle Sidetone - If the mute button is press and held, you can enable or disable sidetone. What to do if resetting doesn't work . Corsair mice offer a variety of additional buttons beyond the basic left and right click. I am glad to finally see someone else's headset behaving the same way mine is. Close. Corsair VOID PRO or STEELSERIES Siberia 350 ? Online. To soft reset your headset: Make sure your headset is currently unplugged. Inventory available, waiting for warehouse confirmation. © RGB VOID Pro wireless Disabled Sidetone? While holding down the ESC key, plug the keyboard back into the computer. Click the circle next to "P." To the left of the image of your mouse, click the button labeled "Back." Press question mark to learn the rest of the keyboard shortcuts. ", To the left of the image of your mouse, click the button labeled "Back. It is quite a bit too loud for me, also because I often have to mute my mic during gaming with friends. The package has been handed to the shipping carrier. Package ready for handoff to shipping service. Copyright On/off – a short key press of the power button to turn the headset on and off. Please try again later. Left-click on your headset and click the Set Default button below which should resolve the problem with the headset not working. When sidetone is on, sound from the mic is sent to the ear cups, so users can hear themselves. A subreddit to show off your Corsair build, discuss new releases and find Corsair related news! I just bought a Corsair Void Pro Wireless Edition. The mute button has dual functionality as well: naturally, a short key press (SKP) will mute/unmute the microphone, but a long key press will enable/disable the microphone's "Side Tone" feature. Power Button. Hold the Mute button on the headset down for about 15 seconds. If you have configured your mouse and are still having responsiveness issues, you may be able to resolve them with several reset options outlined below. ", {[{ getFormattedDate(result.SCHEDULE_SHIP_DATE) || '-' }]}, {[{ getFormattedDate(result.SHIPPED_DATE) || '-' }]}, {[{ getReceivedDeliveredDate(result.LINE_TYPE, index) || '-' }]}. No orders found. Please recheck your order number and email address, then try again. The order tracking service is currently unavailable. Locate the tiny hole near the dongle’s LED. User account menu. I assume it is due to a recent iCue update, as that is the only thing that changed with my system since it stopped working. Press J to jump to the feed. From the center drop-down menu, change "MACRO" to "A-Z KEYS" under "REMAP. Copyright Please recheck your order number and email address, then try again. I didn't know what that meant but I figured out that my sidetone is not working. Close. It’s extremely rare for mechanical failure to occur with our mice, so please give these steps a try. If you run into a situation where your Void Pro headset seems to become inoperable after plugging it in to charge, your headset might actually be in bootloader mode. This example just scratches the surface of iCUE's configuration power, we welcome you to bring more advanced questions to our forums or customer support team. All rights reserved. From there, you can visit the controls menu in your game and bind whatever you want your button to do onto the P key. Also waiting for back ordered items to be in stock. Mute toggle - a short key press toggles the mic on and off. This solution often works if the side buttons stopped working immediately after installing/updating iCUE. Perform a clean reinstallation of the Corsair Utility Engine (iCUE), {[{ getFormattedDate(result.SCHEDULE_SHIP_DATE) || '-' }]}, {[{ getFormattedDate(result.SHIPPED_DATE) || '-' }]}, {[{ getReceivedDeliveredDate(result.LINE_TYPE, index) || '-' }]}. Click the icon for the mouse you wish to configure under "Devices.". Most Corsair keyboards have a reset function for fixing unexpected issues. Waiting for payment, for Advanced RMA. To help expedite returns and exchanges, please attach your purchase receipt, as well as a picture of your hardware serial number. Follow the instructions below for an example of how this works: If everything was done correctly, there should be a new action called "Remap A-Z keys #." Mute Button. Return package opened at warehouse and entered into system. Inventory has been confirmed and reserved. Posted by 3 years ago. Plug wireless receiver dongle into computer. Step 2: Perform a clean reinstallation of Corsair Utility Engine. This solution often works if the side buttons stopped working immediately after installing/updating iCUE. 2019 CORSAIR. I filed a support ticket but they havent yet responded since yesterday. 2.Hold the Mute button on the void headset down for about 15 seconds 3.After holding the Mute button, hold the Power button until the Void turns on. Reset your wired keyboard. From the center drop-down menu, change "MACRO" to "A-Z KEYS" under "REMAP." 2. The order tracking service is currently unavailable. Please try again later. Step 3: Create a ticket through our Customer Support Portal so we can provide a firmware reset or replace the device if necessary. My Void Pro USB is having the same problem. If your Corsair Void microphone does not work, the first thing you want to check is if you have authorized the application you are using to access the microphone. Make sure your headset is powered on. Package ready for handoff to shipping service. ... A subreddit to show off your Corsair build, discuss new releases and find Corsair related news! Whenever I mute it people can still hear me if I talk while it's muted, and it seems to be too sensitive and picks up on me breathing. If you have a K95 RGB Platinum or any MK2 keyboards: Unplug the keyboard. Thanks! Step 3:  Create a ticket through our Customer Support Portal so we can provide a firmware reset or replace the device if necessary. Typically, to bind your mouse buttons to in-game controls, you will need to use the remap key action. Archived. Please note that side buttons require assignment in iCUE to function. No orders found. Click the Actions menu on the left to expand. © The package has been handed to the shipping carrier. Void has a shit ton of problems for me when I plug it in a usb 3.0. If everything was done correctly, there should be a new action called "Remap A-Z keys #." Using a paper clip, press the paperclip into the hole until the dongle’s LED blinds rapidly. Log in sign up. 2019 CORSAIR. This automatically disables the use of your microphone. It makes a beeping noise when I mute/unmute the mic (as it should), but can I turn down the volume of that noise? 1 month ago. 68.1k. You can quickly test your configuration by clicking into the search bar in the actions menu and pressing the back button, which should type "p" into the field. These buttons have been preset with useful functions, but the real power comes from configuring them to your specific needs using the Corsair Utility Engine (iCUE). Help? All rights reserved. When plugging in your Void Pro, holding down any button will cause the headset to go into bootloader mode. My Void RGB headset mute button doesn't work. Here’s how to do it: 1) On your keyboard, press the Windows logo key and type the microphone, then click on the microphone’s … I have tried just about everything I could do, even reinstalled the service. Inventory has been confirmed and reserved. This is a quick tutorial about the equalizer settings for the Corsair Void Pro Wireless headset for PC. Soft resetting a Void Pro headset can resolve various issues. This problem can also appear if your microphone is not available for access. I will leave the solution I have up tho. 1. Solution 3: Allow Apps to Access Your Microphone.